The invoice for the costs will be sent through to the at-fault party (or their insurer) once your car has either been repaired or the car has been confirmed as a loss. The payment is then made on your behalf by the at-fault party. It is important to assist in providing the correct details of […]
Should the at-fault party (or their insurers) fail to pay the invoice, legal proceedings may be undertaken to recover the funds. Assistance may be required from you, as the not-at-fault party, to provide a statement or attend as a witness in court.
Provided you are not at-fault, fulfil your obligations and otherwise act in accordance with the terms and conditions of our agreement, we will not hold you liable for the loan car costs.