Amazing customer service, called back when they said they would, delivered me a loan car when they said they would.
Very helpful service when you have been stranded and inconvenienced without your car when you're involved in an accident and it's not your fault. Carbiz is the place to call.
This is one of our recent reviews from a client who was stranded and inconvenienced due to a car accident. Our team at Carbiz, located in the general Sydney area, is here to assist you at one of the most stressful times.
What does your right to drive mean? Were you in an accident that was not your fault?
Not at-fault accidents can be daunting - the unexpected costs, the potential legal fights coming your way, the insurance claims process, the time needed for all the admin and to get your car to and from the panel beaters.
But did you know that if you’re not at fault in a multi-vehicle accident, you may be eligible for rental replacement vehicle costs to be covered by the at-fault party?
At Carbiz, we have built up an incredible network to help you every step of the way, from on-the-scene assistance through to your recovery claim. Carbiz specialises in accident management services and accident replacement vehicles within the Sydney area.
Customer service is our top priority - if you have an accident, all you have to do is contact our team at Carbiz as soon as possible. Our job is to help you from the accident scene to the time we drop off your newly repaired car! With constant communication through the full process, you are able to relax and get on with your normal daily life without interruption and additional stress.
Let’s face it - car accidents are stressful, time consuming and often, very emotional. From the shock of the car crash, to the admin that comes along with car insurance claims. Not to mention finding an accident replacement vehicle to suit your needs - all within your budget. And being an unexpected event, do we ever really do proper research?
Carbiz Assist has developed a streamlined and efficient process to assist you in this time of need - car accidents shouldn’t be so draining, especially if you are not at fault! Our main focus is getting you back on the Sydney road as quickly as possible, providing you with a hire car that matches your now-damaged car, sorting out your insurance claim and working with the at fault party to cover costs - we thrive in providing car accident management services and have built up a network like no other.
So what should you do in the event of a car accident if you were not at fault? Here are a few simple steps - the Carbiz Assist team is skilled in handling these on your behalf.
Not sure who is at fault? Be sure to get all the details of all the drivers and cars involved, take pictures and document everything. Contact Carbiz Assist as soon as possible, our team of experts will be able to assist you in determining who is at fault and what the next steps are.
Being a tradesman in Sydney is hard work - and your vehicle is often your lifeline. Having a van to transport your tools back and forth between jobs is vital to business success. So what would you do if you were to get into an accident that was not your fault?
Tradies (tradesman) have vehicles that work hard, have sufficient space for all of those tools and offer reliability when the going gets tough - and it’s no secret that when renting a car, you are more than likely going to get a serious downgrade. This doesn’t have to be the case - especially if you work with the best car accident management service in Sydney, Carbiz Assist!
Imagine being a tradie (tradesman) driving around in a budget hatchback! The Carbiz Assist team firmly believes in finding you a rental option that matches your car - meaning that you won’t skip a beat while you wait for those repairs to be done. Car accident replacement vehicles done properly!
Our team at Carbiz Assist, based in Sydney Australia, recently assisted Fee - this is what he had to say
Carbiz (Ben) gave me a Hyundai I-Load as courtesy car while my van is being repaired due to accident. I'm still driving it till now (until my one repaired). I'm impressed on the first hand over as it was presented so well, clean & got 'strawberry' smell (smile*) not to mention the smooth engine to drive. Clearly, it is been well looked after not just car for hire but also for the comfort of the renter. The process of renting was also very simple & quick.
So what should you do if you are in a car accident as a tradie (tradesman)?
First thing is first - Contact Carbiz Assist as soon as possible! Our team offers the following services, we are here for you -
*in 90% of cases.
What is an accident replacement vehicle - and how could you qualify for the right to drive clause?
Were you in a car accident that wasn’t your fault? Then you could qualify for your loan car expenses to be covered by the at-fault party. Accident replacement vehicles can be supplied free of charge - If you’ve been in an accident and it wasn’t your fault, there were at least two cars involved and you have the details of the at-fault party.
If you are not at fault then contact us today!
How much do you understand about car insurance? Are you maybe in the market for insurance but don’t really know where to start or what insurance policy will be best for you? Here are a few things that you should consider before signing that policy.
First things first – you need to figure out what type of insurance you need. This will depend on the type of cover you want as well as how much you want to spend per month. If you are looking for protection from damage to other people’s property but no cover on your own car then you’d be looking at third-party coverage. This is a low level of cover and other options for a higher level of cover could include comprehensive cover – this, however, has a higher monthly premium.
Not all excesses are the same – there are a number of excesses that apply to a car insurance policy. It’s therefore important to properly understand your policy and which excesses may apply to you – and in which situation.
Everything will be listed in your insurance policy document, so it’s important for you to read all of your terms and conditions and ask questions about what is and what isn’t covered.
Distractions are easy to come by when driving. Driving requires your full attention – but most people get easily distracted. Here are some of the most common things that will likely distract you!
Cell phones
While almost all of us have our cell phone on us at all times, they can be a dangerous distraction while driving. Aren’t you often tempted to quickly grab your phone and check what that last message that came through was? Better not! Cell phones distract drivers and often lead to accidents. Cell phones should rather be used in emergencies only – even hands-free devices can make you miss cues to avoid an accident.
Feeling drowsy and tired
Another leading cause of distracted driving – and a cause of accidents, drowsy drivers are as dangerous as drunk drivers. Being drowsy may just mean that you will drop off or fall asleep – possibly ending up in a crash.
Passengers and engaging conversations
Passengers are a great source of distraction. From engaging conversations to more activity – all of which can pull your focus off the road. Even a split second could land you in trouble!
Multi-tasking while in the driver’s seat
Eating food, doing your make-up or hair – or even reading a newspaper while sitting in traffic or driving may seem like a time-saver, but it takes your full focus off of the road.
With so many drivers on the road, we are all responsible for driving safety. By staying alert and being ready to take action at any time, you can instantly be a safer driver. Here are some other tips to avoid being involved in an accident.
Check your mirrors
Besides necessary adjustments every time you drive, it’s important to regularly glance in your rear and side mirrors this will help you see what is happening around you – allowing you to be aware.
Become a defensive driver
Always check your blind spots before you change lanes, pull out from a kerb or turn. Keep distance between yourself and others – by keeping alert to where other cars are in relation to yourself, you are able to make moves to keep yourself safe.
Take care around parked cars and buses
People that are walking around cars and buses are often hard to see – especially children. Slow down and be prepared to suddenly stop or pull out of the way if necessary.
Keep a safe following distance
Ideally in good driving conditions, a 2 second gap between you and the car in front of you is recommended – this needs to be increased in wet weather and at night. This following distance will allow you time to stop should you need to, or give you enough time and space to remove yourself from any sudden change.
So you’ve had a car accident – now what? Many of us are often unsure about what to do – from securing the scene to making sure you are covered for any damage. It can all be overwhelming – and what happens when it’s not even your fault?
Here is a quick list of things you should do in the event of an accident.
Do you or anyone else need medical assistance?
If anyone is injured, then call 000 immediately for assistance.
Check the surrounding area
It’s important to make the area safe to prevent another accident from happening.
Do you need to call the police?
You will need to call the police if someone has been injured or if there is third-party property damage where the owner is not present. Notify the police if there is any suspicion of any drugs or alcohol being involved in the accident
Collect and exchange information
Once the scene has been secured, the next thing to do is to exchange details with other drivers involved. Here is a list of details you should exchange:
- Full name
- Residential address
- Mobile number
- Drivers licence number
- Registration number
- Insurance details
Call us
Our team at Carbiz will be able to talk you through the process to follow after an accident – as well as providing more information on accident replacement vehicles should you require one.
What happens if it wasn’t your fault?
Accidents can leave you without a car while it’s getting fixed. And an accident that isn’t your fault can leave you with bills for panel beaters and rental cars. If it’s not your fault and more than one car is involved, you may have the right to a loan car with the costs covered by the at-fault party – contact Carbiz to find out if you qualify.
Breakdowns are often frustrating – and can be a hassle, they can happen to anyone for all types of reasons. From a dead battery to mechanical faults, breakdowns can often be unexpected.
Hopefully you have roadside assistance – and if you do, then be sure to pull over to a safe location. Here are some tips on how to stay safe while waiting for help to arrive.
Driving at night is vastly different to driving in the middle of the day – oncoming traffic will look different and unknown roads can be more difficult to navigate.
Here are some tips to stay safer when driving at night.
Know how to operate your headlights – do you know how to use your headlights at a moment’s notice or how to flick on/off your high-beams? This should be second nature to you so be sure to learn where all of your light controls are.
Don’t look into the headlights of oncoming cars. Never look directly at the lights of cars approaching – potentially dazing yourself or creating light spots in your eyes. Rather look at the lane markings on your side of the road - your lights will illuminate these so that you can follow the curve of the road if one is approaching.
Keep an eye out for pedestrians, bicycles and animals – they can be harder to see at night.
Other key tips include keeping your headlights and windscreen clean, keep distractions in your car to a minimum and plan out your route so that you are aware of any steep descents, sharp corners or blind rises.