Get sorted with a loan car quickly, easily and efficiently
Did you know that if you are not at-fault in a car accident, and more than one car is involved, you may have the right to a loan car with the costs covered by the at-fault party?
How do you know if you qualify?
You were not at-fault in the accident
There was more than one vehicle involved
You have the at-fault party details
If you qualify for a car with Carbiz, you will not be liable for the rental costs provided you assist us in the recovery of costs from the at-fault party and act in accordance with our terms and conditions.
Not sure who is at-fault or you still have some questions? Our expert team are here to help.
How it works
Step 1
Apply for a car online or by calling us & we will assess your application
Step 2
On approval of your application we will deliver the car to you
Step 3
Return our car when yours is repaired
Step 4
We recover the loan car costs with your assistance from the at-fault party
Who pays for the loan car?
The invoice for the costs will be sent through to the at-fault party (or their insurer) once your car has either been repaired or the car has been confirmed as a loss. The payment is then made on your behalf by the at-fault party. It is important to assist in providing the correct details of the at-fault party to Carbiz, as well as assisting in contacting the at-fault party (or their insurers) should it be needed.
What happens if the at-fault party doesn’t pay?
Should the at-fault party (or their insurers) fail to pay the invoice, legal proceedings may be undertaken to recover the funds. Assistance may be required from you, as the not-at-fault party, to provide a statement or attend as a witness in court.
Will you be stuck with the costs of the loan car?
Provided you are not at-fault, fulfil your obligations and otherwise act in accordance with the terms and conditions of our agreement, we will not hold you liable for the loan car costs.
Accident replacement vehicles are quick and easy with Carbiz, We provide:
- A car similar to yours.
- We can deliver the car directly to you, making it easy and hassle free.
- We provide a reduced insurance excess so you have less to worry about.
- Our local team are here to offer support and assistance should you require it.
Be prepared for a car accident
It’s important to capture the right information at the accident scene. Download our handy guide to keep in your car in case you ever need it.
DOWNLOADFrequently Asked Questions
An accident replacement vehicle is provided to not-at-fault drivers at the expense of the at-fault driver in the event of an multi-vehicle accident. An accident replacement rental is provided for the not-at-fault driver to make use of while his/her car is being repaired.
Carbiz has made things simple and easy. Simply complete our online claim form, supply supporting documentation and we will get back to you once we’ve assessed the claim.
If you have been in an accident and you were not-at-fault, then you may have a claim. If more than one car is involved and you have the details of the at-fault party, you may have the right to a loan car with the costs covered by the at-fault party. Contact Carbiz today to find out.
If you are not sure who is at fault or if you still have some questions, the Carbiz team is here to help. Call us on 1300 889 256 or fill out our online contact form.
Carbiz will recover the rental costs from the at-fault party. Under our agreement with you, you are not liable for the rental costs provided you are not at-fault and will assist Carbiz in recovery of the costs from the at-fault party should it be required and otherwise act in accordance with the terms and conditions of our agreement.
Yes! Carbiz has created simple and efficient processes to help you in your time of need. Provided you are able to supply the accident details, necessary supporting documentation as well as details of the parties involved, the team can quickly assess your claim.
Yes of course! Carbiz offers a wide range of late model vehicles for rental at competitive rates.
Need something sorted? Don’t hesitate to contact us.
Call us on 1300 889 256
APPLY ONLINE NOW
Things You Should Know
The Carbiz team sets itself apart from others in the motor vehicle industry through service, experience, and network.
Any advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the advice, consider its appropriateness to your circumstances.
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