Had an accident that wasn’t your fault?
Don’t spend a cent
Have the right replacement vehicle delivered directly to you, paid for by the at fault party’s insurance
Here for you
We are a vehicle replacement service that cares about you and your individual needs.
We specialise in supplying safe, reliable and practical vehicles at your convenience. We manage your claims process by dealing directly with the at fault parties insurance so you don’t have to pay anything up front.
So impressed with the service of Carbiz, we left with the most amazing car and a huge appreciation of the way we were looked after. Thank you very much helping with my Honda Jazz and the smile on my face.
Michelle M
Carbiz were so good! Our replacement car arrived at the smash repairer before our vehicle even got towed and was waiting for us. Excellent team. Car was amazing!!! Top quality all over.
Peter G
Professional & easy to deal with. What more could you ask for? Delivered a current year Kia equivalent to my smash repair, ready for me to pick up & drive home.
Marisa S
Our promise
Trusted repairers
Get a complementary loan car while your car is being repaired from the at fault party’s insurance.
Delivered to you
Easy to claim
Business as usual
Family friendly
Your choice of car
Apply Online Now
What to do in an accident
Download our free guide and put it in the glove box of your car so you will have a clear plan if you find yourself in the unfortunat event of an accident.
Cars you will love
Frequently asked questions
How much does this service cost?
Nothing! Provided you are not at fault in an accident, Carbiz Rentals will recover rental costs from the at fault party, you may need to assist us in the recovery of the costs, should it be required. You are only responsible for normal car rental terms and conditions, which will include fuel costs, tolls and fines. That’s it!
Where will you deliver my replacement car?
We can deliver the car directly to you at home, to your work or meet you at the repairer, making it easy and hassle free.
What replacement vehicles can I choose from?
We have hundreds of cars to choose from, we will provide you with a replacement car similar to yours.
Do you offer luxury replacement vehicles?
YES! Carbiz Rentals has a wide range of luxury prestige vehicles from compact to large 7 seaters.
Our local Aussie team is available to help you
Carbiz is an Australian owned and run business with all our support team here in Sydney, Australia. We are available 24/7 ready to assist with all accident matters, contact us on 1300 889 256.
Where do you offer replacement vehicles?
Carbiz Rentals head office is in Mascot NSW. We have branches in Central Coast, Brisbane, Gold Coast, Melbourne, Adelaide, Hobart, Launceston, Sunshine Coast and Cairns.