Replacement vehicles when you’ve had an accident

When you’ve had a car accident that wasn’t your fault, get a replacement vehicle from Carbiz paid for by the at-fault driver’s insurer.
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What is an accident replacement vehicle?

If you’re in a car accident that wasn’t your fault, Australian law says you should be put back in a similar position as before the accident. This means that the at-fault driver, or more commonly their insurer, must cover certain costs such as hire costs of an equivalent temporary vehicle while yours is off the road.

This temporary vehicle is called an accident replacement vehicle, and in most cases, you’re entitled to one if you weren’t at fault in an accident involving two or more vehicles. You can use it until your vehicle is repaired or deemed a total loss, provided you do not delay the repair or total loss process.

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How Carbiz works

We recover the cost of your accident replacement vehicle from the at-fault driver or their insurer, so you don’t have to worry about paying or dealing with your insurer.
1. You Apply
Tell us about your accident for approval
5 min
2. Carbiz Delivers
Get a vehicle like yours delivered directly to you
< 1 hr
3. Insurer Pays
We pick up the vehicle and bill the other driver’s insurer
$0

Why choose Carbiz

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The vehicle you need, delivered to your location
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Hire costs paid for by the at-fault driver’s insurer
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Over 10,000 5-star reviews and multiple awards
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Well-maintained accident replacement vehicles, all under 3 years old
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Keep moving for as long as your vehicle is being repaired

Request an accident replacement vehicle like yours today!

Trusted by thousands of not-at-fault drivers

Carbiz Business Concept Award
Telstra Best of Business Awards

Explore our fleet of accident replacement vehicles

With over 2,000 vehicles in our fleet, we have the right accident replacement vehicle for every not-at-fault driver.
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Commercial Replacement Vehicles
Accident replacement utes and vans designed to handle the demands of your job site.
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electrifying
Electric Replacement Vehicles
Electric and hybrid replacement vehicles with the same efficiency and performance you love.
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family
Family Replacement Vehicles
Safe and spacious accident replacement vehicles for the whole crew.
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exclusivity
Prestige Replacement Vehicles
Drive a replacement vehicle that matches your standards while yours is being repaired.
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Optional extras

Contact us to see what extras your accident replacement vehicle can come with!
tow bar
Tow bars to help you haul the heavy stuff
roof racks
Roof racks, canopies and so much more

booster seat
Booster seats for the little ones
kids car seat
Baby seats for the even littler ones
additional driver
Allow multiple drivers to drive the replacement vehicle

Join thousands of other not-at-fault drivers who’ve chosen Carbiz

Frequently Asked Questions

Apply online now

Our local team is available to help you!
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