High court rules in favour of the not-at-fault driver

Carbiz and the courts agree, when you’ve been in a car accident that wasn’t your fault, you’re entitled to a replacement car like yours, paid for by the at-fault driver’s insurer.

In the cases of Arsalan v Rixon Nguyen v Cassim, the High Court of Australia ruled in favour of something we at Carbiz have always stood by: if your car is damaged in an accident that wasn't your fault, you deserve a replacement car like yours, not just the cheapest or most basic option available.

Mr Rixon and Mr Cassim, both owners of 'prestige cars', were each involved in separate not-at-fault car accidents.

  • Mr Rixon's Audi A3 was damaged, and
  • Mr Cassim's BMW 535i was damaged.

While their cars were being repaired, both not-at-fault drivers arranged replacement cars through third-party credit hire companies (like Carbiz!). Importantly, they were each given replacement cars that matched the quality and value of their own cars.

  • Mr Rixon hired another Audi A3, and
  • Mr Cassim hired a Nissan Infiniti Q50, a prestige replacement car in the same class as his BMW.

In both cases, the at-fault drivers' insurers accepted responsibility for the accidents but disputed the cost of hire of the replacement cars. The argument was that the not-at-fault drivers should only be reimbursed for hiring a basic replacement car that simply gets them from point A to point B.

The Court explained that being able to enjoy the features, comfort and performance of your own car, especially when it is a high-value, prestige car, is just as important as simply being able to get from point A to point B. This is particularly true where the not-at-fault driver has incurred significant capital or ongoing expenses in purchasing and maintaining their car.

In other words, the Court confirmed that replacement cars for not-at-fault drivers should match the characteristics, quality and value of the driver's own car, ensuring they aren't disadvantaged after an accident that wasn't their fault.

At Carbiz, we offer a fleet of over 2,000 replacement cars, including a range of prestige cars, so we can ensure you receive a replacement car that's the same or similar to yours, while your own car is being repaired or being assessed and paid out as a total loss.

Explore our fleet

Carbiz is home to Australia’s fastest growing replacement car fleet for not-at-fault drivers.
Commercial
Replacement utes and vans designed to handle the demands of your job site.

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Electric and hybrid replacement cars with the same efficiency and performance you love.
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Safe and spacious replacement cars for the whole crew.
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Prestige
Drive a replacement car that matches your standards while yours is being repaired.
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How Carbiz works

1. You Apply
Tell us about your accident for approval
5 min
2. Carbiz Delivers
Get a car like yours delivered directly to you
< 1 hr
3. Insurer Pays
We pick up the car and the other driver's insurer pays
$0

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