What you need to do if the other driver refuses to give you their details

Accidents are such unexpected events – they can definitely rattle even the best of us. Ever wondered what the process is straight after your car accident, while waiting on scene? Now try to remember everything while being rattled and out of sorts! We’ve created a free guide that you can print and store in your glove compartment for just in case. 

Here are a few reminders – and how to handle a situation where the other driver refuses to exchange their details.

  • Other driver/s details
  • Date and time
  • Location
  • Driver’s phone number
  • Driver’s vehicle registration
  • Driver’s name
  • Driver’s Insurer
  • Driver’s address
  • Driver’s vehicle make and model

So what happens if the other driver doesn’t want to exchange their details with you? 

Well firstly, this is actually illegal – you are obligated to exchange details with the other driver following a car accident. You must stop after an accident and exchange information about yourself and gather information from everyone else involved. If you’re struggling with the other people involved in the accident, then you should call 000 for assistance.

What if you’re not at fault?

If you’re not at fault, we’ll help you! It’s important that you gather enough information about the at fault driver so that the costs associated with the accident can be recovered. Best case scenario is that you are able to gather all  of the information identified. However, if the at fault driver is not obliging then gather what information you can. A description of the other car – and most importantly – the number plate details.

Not at fault? We’ll help you – just give us a call 📞1300 889 256

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