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Like for like replacement vehicle paid for by the at fault party

Carbiz Castle Hill

26/7 Hoyle Ave, Castle Hill NSW 2154
Servicing:
  • Standard Vehicles
  • Light Commercial Vehicles
  • Prestige Vehicles
  • Electric Vehicles
Hours of Operation:
Mon - Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM

For after-hours please call our 1300 889 256


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Frequently Asked Questions

Absolutely. Carbiz Accident Assistance offers a simple and efficient process that gets you back behind the wheel as quickly as possible. All we need are the accident details, the at-fault driver’s details and any supporting documentation. Our experienced and friendly team will assess your claim as quickly as possible, usually on the spot.
You may be contacted by the at-fault driver’s insurance provider to ask you for information about your replacement vehicle. It is best to ask insurers to submit questions or comments in writing through email so you can have a record of your exchanges. They may even be the same as your own insurer. We recommend that you refer any queries to us as we are best placed to answer those questions. In these matters, when you do talk to insurance companies, be mindful that all conversations are recorded.
An accident Replacement Vehicle is provided to not-at-fault drivers in the event of a multi-vehicle accident for the duration of car repairs. The rental costs are covered by the at-fault driver’s insurance provider.