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Like for like replacement vehicle paid for by the at fault party

Carbiz Mascot

4/221-233 O'Riordan St Mascot NSW 2020
  • Standard Vehicles
  • Light Commercial Vehicles
  • Prestige Vehicles
  • Electric Vehicles
Hours of Operation:
Mon - Fri
8:00 AM - 5:00 PM
8:00 AM - 2:00 PM

For after-hours please call our 1300 889 256

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Contact us to arrange vehicle returns.

General Details


Rental Vehicle Details

Frequently Asked Questions

The invoice for the costs will be sent through to the at-fault party (or their insurer) once your car has either been repaired or the car has been confirmed as a loss. The payment is then made on your behalf by the at-fault party. It is important to assist in providing the correct details of the at-fault party to Carbiz, as well as assisting in contacting the at-fault party (or their insurers) should it be needed.
Carbiz Accident Assistance offers a simple and efficient process that gets you back behind the wheel as quickly as possible. All we need are the accident details, the at-fault driver’s details and any supporting documentation. Our experienced and friendly team will assess your claim as quickly as possible, usually on the spot.
There are no up-front fees for the replacement vehicle itself, though we do require your credit card details in the event of fuel, tolls and fines that may be incurred. Under the terms of our agreement, you are contractually liable for the costs of the Replacement Vehicle, which Carbiz will seek to recover from the at-fault driver’s insurance provider on your behalf. To allow us to do so, your cooperation may be required.