How to deal with a road rage incident

Road rage is more common than you think and experiencing road rage from another driver can be very confronting. Road rage can be anything from rude hand gestures to tailgating. While more serious cases can result in car damage from an accident that was not your fault or even physical assault.

What to do if you become a victim of road rage

Avoid eye contact. It’s important to never engage with road rage - don’t look at the aggressive driver and don't return any gestures. Doing so will escalate the situation further.
Stay in your car until you feel safe enough. Getting out of your car to retaliate or while the other driver is still angry may put you in more danger, rather wait it out until others are on scene or until you feel safe enough.
Increase the distance between you and the other driver. If you notice an aggressive driver while driving, then slow down a bit and increase the distance between the two of you.

What happens if the aggressive driver causes an accident that was not your fault?

Not at fault? If the other driver causes damage to your vehicle and you are clearly not at fault, then it’s important to call for help. While the other driver should stop and exchange details, he/she may drive off. In this case, it is important that you collect as much information as possible - such as their rego, car make and the description of the driver. If they do stop, be sure to remain calm during your exchange of details. If you do not feel safe, then you should call for help.
Pull off the road if it is safe to do so and call Carbiz immediately. Our team will be on hand to help you. 📞1300 889 256