13 August 2020

How to Get Through a Dispute

Fault after a car accident is very important to determine. It determines who is liable for the costs incurred from the car accident. These costs can include towing, repair or replacement of your car, hire-car costs, and lost wages or profits for income-earning cars.
Sometimes, this can lead to a dispute on who is the liable party - so what should you do if you get into this type of dispute?
Immediately following your accident and once you’ve secured the scene by making sure no one is seriously injured (and if they are, you need to call 000), it’s important to follow these steps carefully as they make things easier later on:

  • Document the accident scene by collecting evidence and taking photos. A few key pieces of information you need from the other drivers include their name, surname, address, insurance company, registration details and details of the vehicle owner (especially if this is a different person to the driver).
  • Take note of the time of the accident, where it happened, and what the traffic, lighting and weather conditions were.
  • If anyone refuses to provide their details, call the police to assist you.
  • It’s important to report your car accident within 24 hours, so if there were no police on scene you will have to visit your local police station to do this.
  • If your car can no longer drive and needs to be towed, you will need to contact a tow company and stay on scene until they arrive. It’s a great idea to keep the details of a trusted and reputable towing company saved as a contact on your phone – even better, contact Carbiz Assist as soon as possible and let us help you.

Making the claim and determining fault 
If you are not at fault, you may be entitled to a like for like accident replacement vehicle at no cost to yourself - but what is the process and how is this all handled? More often than not, fault is clear - either through admission of one of the drivers or following a quick investigation. Our team can help you with this - it’s important to wait for professional assistance when determining fault.
Disputes can happen - why and how to get through them
A dispute happens when the one of the drivers involved disagrees that it’s his/her fault. The steps following a dispute can be complex - and it’s advisable to have our team helping you through the process.

  • Fault may need to be determined by a court
  • More details may be requested from the parties involved in the accident
    • Details of any witnesses
    • Physical evidence (photos/footage, damage reports, skid marks on roads etc) and
    • Interpretation of the road rules

Not at fault? Contact Carbiz, we’ll help you. 📞1300 889 256

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Carbiz Statement on War in Ukraine

In the past century, few nations have suffered more than the people of Ukraine. During the Second World War, the country, including its capital, were ravaged by the forces of Nazism. 2,000 mass graves of Ukrainian Jews remain throughout the country as evidence of a barbaric and shameful past.

Aside from the devastation caused by invasion, we remember the millions of Ukrainians who died in the famine imposed on Ukraine in the 1930s through the Stalinist policies directed against the peasantry from the Kremlin. This is one of the great crimes of modern history and is so often forgotten.

With this bloody history in mind, today we watch with anguish and despair as the people of Ukraine are invaded once more. Once again, we see needless suffering from policies directed from Moscow. Ukraine is facing loss of life, the prospect of loss of land, and loss of freedom.

Ukraine is a sovereign state and its people have the absolute right to determine whether their future lies in closer ties with Europe and the US or with Russia. The Russian Federation has sought to justify the military conquest of another state’s territory on the basis that they are protecting inhabitants of the same ethnicity allegedly suffering persecution. The use of this narrative as a pretext for invasion has a dark and sinister history.

It is difficult to comprehend how such acts could even be contemplated by the Russian Federation, which has itself suffered so greatly and sacrificed so immensely in the struggle against foreign invaders. Russia's history is of finishing wars not beginning them, protecting their land and their people against the tyrannical aspirations of would-be conquerors. This is a glorious history of which the Russian people are justifiably proud. Yet today, Russia is the aggressor and its actions violate the most basic norms of international law and breach international peace and security.

We also watch with admiration as Ukraine’s president, Volodymr Zelensky demonstrates the very best of Ukraine and of leadership. His refusal to allow his nation to be consumed by a great military power, his refusal to evacuate himself and his family despite credible reports of assassination plots, his willingness to place himself on the frontlines to bolster the moral of his forces and his people, are truly inspiring. President Zelensky’s Jewish background show the new tolerance and diversity of Ukraine and its reconciliation with a troubled and complex past. President Zelensky has been lauded as the new leader of the free world, and he inspires us all to stand tall in the face of overwhelming force, to remain close to one’s people, to be guided by principle and integrity, and to fight with courage.

We hope that this war comes to an immediate and lasting end. We hope that a ceasefire can take effect to protect civilian life and infrastructure. And we hope that fruitful negotiations are commenced and successfully completed. We deplore the bloodshed and suffering needlessly imposed on the Ukrainian people. And we extend our solidarity to Ukraine and its people throughout the world during this most difficult time.

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Toyota Kluger Hybrid

So you've got a partner, a dog, two point five kids, a good job, solar panels on the roof, and need a reliable modern car. Without any fault of your own, your pride and joy big SUV has just been centre-punched by some red light runner.

So what comes next? You have a choice of rental car, to be paid for by the at fault drivers insurance provider. Obviously something in the same class. What do you choose? Something like a seven seat Toyota Kluger? Save the day the Carbiz way!

The Toyota Kluger hybrid? Lets have a look at it. First off, its a very utilitarian efficient vehicle, that does not stand out. But you know it has the legendary Toyota reliability and toughness. You are not trying to impress the neighbours, you just want comfortable reliable transport that is non-polluting, quiet and comfortable, and has all the electronic bells and whistles that will keep the kids amused.

The Kluger sits midway between the smaller Toyota cars, and the very popular rugged Land Cruiser models. It is notably quiet to drive, and just feels so smooth and easy to drive. You sit higher than in a regular small car, which is very nice in heavy traffic conditions.

Much of the time in traffic it will be running on its electric motor, but you have no worries about range as in an all-electric car. The Toyota's hi-tech 2.5 litre 4 cylinder petrol engine will kick in as required, either to supply extra power when needed, or to charge the battery in continuous slow traffic. The absolute best of both. You are not trying to make a statement, as in buying a pure electric which might run short of power just when the kids need to be somewhere, like half an hour ago.

Safety is top class, with seven airbags, and an array of semi-autonomous safety functions that virtually take control of the car if it detects an object like a cyclist, or strays from its lane. With its detection systems, it almost has a spatial aura all around it that enables it to escape if that space is violated.

Plenty of cargo space for junk, rides well, not at all harsh, ticks all the boxes really. Resale value is not an issue. Perfect!

And if after a taste you decide that an outback holiday adventure sounds like a good idea, you're ready. I know of people who have driven their Kluger to Birdsville on a camping trip. It rode the stoney roads very well, allowed zero ingress of dust, and came home ready to do it again. While the Land Cruisers might be the true outback tool for the Simpson Desert, the Kluger is extremely capable of handling the outback's formed roads without feeling that it is being stretched or tested. But check the contract fine print before heading off!

And once home you CAN impress the neighbours by leaving it dust covered for a few days. It is almost de rigueur for a Kluger to flag that it has been to the outback.

Carbiz is leading the industry with an ever-growing fleet of green vehicles both Hybrid and Electric. Being not at fault in a car accident means you are entitled for a replacement car just like yours at no cost to you.

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