Ever heard a story about a car accident where the not at fault driver was short-changed? Were the details unclear and did you have a suspicion that things were not as they should be? Here are some common misconceptions. Before we unpack these, if you are not at fault - you shouldn't be left out of pocket. Our team will help you!
If you’re not at fault and you don’t have optional car hire cover, then you will need to pay for your accident replacement vehicle.
No, this is not always the case! If you are not the driver at fault, then you have the right to drive. This means that you may be entitled to a like for like accident replacement vehicle while your car is being repaired, with the costs covered by the driver who was at fault.
You will need to pay for the costs associated with your accident replacement vehicle.
When you work with Carbiz, we will ensure that the costs are recovered from the at-fault party’s insurer on your behalf.
If you get an accident replacement car, it will be nothing like your own.
No! It’s important to remember that you have the right to drive a like for like vehicle - one similar to your own car in the repair shop. If you are used to driving a Tesla, then we will help you with a Tesla accident replacement vehicle! Not at fault? Contact our team, we’ll help you 📞1300 889 256