Emotions That You Can Expect After a Car Accident - Not My Fault

Car accidents can be traumatic - even minor bumper bashing can affect your emotions in a negative way. It can even be difficult to fully understand the depth of your emotional trauma following a car accident, and once the initial impact has cleared from memory it’s important to seek help if you’re still struggling with the aftermath of the accident. 

Here are some of the emotions you could expect to feel following a car accident

Shock or denial

Often people feel shock immediately after an accident. Common symptoms of shock include feeling numb, emotional distress, feeling afraid or experiencing unpredictable mood swings. Shock is different for everyone.

Anger or irritability

Whether you’re at fault - or not at fault - some people can feel anger at the other driver involved. Many passengers can also experience this anger or irritability. It’s important to recognise this anger or irritability and to not take it out on others around you. These feelings are a valid response to the trauma experienced, but it’s important to not act on them.

Guilt or shame

Car accidents can come out of nowhere, and many feel guilt or shame following an accident. It’s important to not beat yourself up after an accident - accidents happen.

Anxiety, worry or fear

Anxiety is one of our natural reactions to stress. Feeling anxious after an accident can be a normal and common response, with some people feeling many symptoms while others have none at all.

In Australia, we have organisations dedicated to helping. Please reach out if you feel you need help.

  • Lifeline: Phone 24/7 helpline on 13 11 14 or chat online.
  • Australian Psychological Society: Find a psychologist in your area or phone the Referral Service on 1800 333 497. Your local GP can give you a referral for free counselling through Medicare. There are even organisations of counsellors for particular faith backgrounds, e.g. the Christian Counsellors Association of Australia.
  • Beyond Blue: Phone 1300 22 4636.
  • SANE Australia: Phone 1800 18 7263 to chat with a mental health professional on weekdays, 9am-5pm.
  • ReachOut Australia: Download their Toolbox of mental health self-help apps.
  • Headspace National Youth Mental Health Foundation: There are Headspace centres all over Australia for you to talk in person – or you can chat online or phone 1800 650 890.
  • National Centre for PTSD: For more information and help finding mental health professionals who specialise in PTSD.

Need help after a car accident? We’ll help you 

1300 889 256

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Tips for Driving in Heavy Traffic

Traffic happens - and if you’re caught in a bad traffic situation, then these tips are for you. Here’s how to keep your calm and avoid that accident that’s not your fault.

Keep distance

When moving slowly in traffic, it’s easy to get comfortable and to get close to the other vehicles around. It’s important while driving in heavy traffic, however, to keep your following distance. This will help you have enough time to make a change to your driving should you need to avoid an accident!

Stay focused

It’s important to avoid doing anything you wouldn't usually do while driving in heavy traffic. This can include getting distracted by your radio or by your phone. Even though traffic may be moving slowly, things can still change very quickly - potentially becoming dangerous.

Avoid weaving in and out of lanes

Weaving in and out of traffic may seem like it saves you a considerable amount of time or will get you ahead of everyone else - but it actually doesn’t! Weaving in and out can also get you into a lot of trouble if you misinterpret how much space you have to change lanes. If you do need to change lanes, be sure to indicate with enough time, letting everyone around you know you’re making a move. 

Keep your eyes on the road

Many times, traffic happens because people are looking at an accident on the other side of the road - it’s natural to want to look at what's happening. However, it’s safer to keep your eyes directly in front of you and to keep checking your blindspots as you drive past the accident scene.

What happens if you’re unlucky and get into an accident - not my fault

If you’re really unlucky and another driver drives into your car, be sure to give us a call as soon as possible. Being not at fault means that you have the right to drive - we’ll help you. From organising an accident replacement car to filing your insurance claim for you.

Need help after a car accident? We’ll help you 

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Driving Late at Night? Read This First

Driving at night can be quite different from driving during the day - especially if you’re tired or not used to it. Accidents are more likely if you’re tired, it’s dark and you’re not used to driving in the dark. Here are some tips to keep you safer during that late night trip.

Be aware of tiredness

Getting sleepy can happen quickly - and for most people, they don’t realise that the tiredness is setting in. When driving at night, it’s important to be aware of how tired you’re feeling - and to take regular refresher breaks to stretch your legs.

Don’t look directly at oncoming vehicles

Something we do without thinking about doing the day - but can lead to problems if you do it while driving at night. Looking directly at oncoming traffic is a natural response - but at night, the cars are likely to have their headlights on. Staring into their headlights may make you temporarily blind. It’s better to rather keep your focus to the side of the road, while keeping track of the vehicles and traffic around you - this takes practice!

Keep your windscreen clean

Dirt and grime can seriously dampen your view out of your windscreen at night - especially as lights shine on it. Make sure to keep your windscreen clean!

Watch out for pedestrians - and animals crossing the road

At night, in the dark, there’s often less time to see oncoming danger - our reaction times are greatly reduced. While driving at night, it’s important to keep an eye on your surroundings and watch for any pedestrians or animals crossing the road.

Accidents happen - what to do if you’re not at fault

Accidents can happen - at any time of the day! At night, things can be more complicated - reduced visibility, lack of people passing and potentially assisting. If you find yourself in an accident and you are not at fault, then give our team a call as soon as possible. Luckily, our dedicated accident support line is available to you 24/7! 

Need help after a car accident? We’ll help you 

1300 889 256

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Replacement Car After an Accident That Was Not Your Fault

How much do you use your car? Have you ever sat down and considered how much value your car brings to your life? For the majority of people, a car is an essential part of getting things done. From getting to and from work to dropping your kids off at school - a lot of time can be spent just driving around town!

What happens when your car is not available to use?

It could be a breakdown, a faulty fuse - or worse case, a car accident that suddenly means you’re unable to use your car. There are really a multitude of reasons that your car may need to go into the repair shop. So how will you be getting around now? You could ask friends and family to help you to get to work, school and back - but that is not a long term solution!

If your car has been damaged in an accident - not my fault

If it happens that your car has been damaged in a car accident that was not your fault, then you have the right to drive. Did you know that in Australia, any costs associated with a car accident where you are not at fault, are to be covered by the driver at fault? This includes the cost of hiring an accident replacement car while yours is getting repaired!

Life can go on! Like for like accident replacement vehicles

Yes! You may be entitled to an accident replacement car at no cost - and even better news, it will be as close as possible to your own car meaning that you can get back to life without skipping a beat! Like for like accident replacement vehicles mean that if you’re used to driving a large family SUV, you’ll be able to get a similar car for the time that yours is being repaired.

Need help after a car accident? We’ll help you

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Not at Fault? Here’s How to Make That Claim

In an instant things can go from fantastic to grim - car accidents happen out of the blue and it can be a set back you just don't need. Not to mention the time you will need to set aside to manage your insurance claim, get your car fixed and organise an accident replacement vehicle. It can all seem a bit daunting - and imagine if you were not even the driver at fault!

If you’re not at fault then it shouldn't have to be that difficult! We’ll help you! Here are a couple of things that you should keep in mind when making your not at fault insurance claim.

Collecting vital information at the accident scene

If you didn't already know, an important step to follow after any car accident is to take down and record as much information as possible - this is especially true if you are not at fault in the accident as we’ll need this to successfully file your insurance claim. Here are a few things that you need to gather:

  • The other driver’s name, address and contact information;
  • The other driver’s car details (such as their car registration number, make and model);
  • The other driver’s insurance information;
  • Statements and witness contact information;
  • Time and place of the car accident;
  • Damage sustained to your car (be sure to take some clear photos).
Call Carbiz as soon as possible

Our team is here to help you. You can contact us at any time on our dedicated accident support line - 1300 889 256. By contacting us as soon as possible, we will be able to help you right from the start - ensuring that you're not missing any important information! We will also be able to send a tow truck to take your car away should you not be able to drive it, as well as organise an accident replacement vehicle that can meet you at a location most convenient. If you’re not at fault then you shouldn’t need to worry about anything! 

Getting your car repaired - and organising an accident replacement vehicle

Did you know that in Australia you have the right to drive? This means that if you are not at fault in the car accident (the other driver caused the crash), then you may be entitled to an accident replacement vehicle at no cost to yourself while your car is getting repaired. The cost to repair the damage caused by the accident (including the cost of the rental car and the damage to your vehicle for instance are to be paid by the driver at fault or their insurer.

Need help after a car accident? We’ll help you 

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Not My Fault? Important Steps to Follow after Your Accident

Getting stuck in an accident can be stressful - and if you’re the innocent driver it can be even more daunting. When the accident is caused by another driver, you are eligible to file a “not at fault” car accident claim - but there are certain steps that you will need to follow to ensure your claim is successful.

Document the accident - take photos!

While you are still at the accident scene, be sure to take as many photos as possible. Record the damage to the vehicles as well as the area in which the accident took place. Documenting what happened in photos can help the insurance companies fully understand what happened and make it easier for them to determine fault.

Did anyone witness the accident?

Take a look around and notice if anyone may have seen - or recorded - your accident. Witnesses can help paint a better picture of the accident. Even better is having access to CCTV footage or dashcam footage of your accident. If you notice anyone around be sure to ask for their information to pass on for your insurance claim.

Call Carbiz as soon as possible - 1300 889 256

It’s important to call our team as soon as possible - we will be able to help you through gathering everything you need to while still at the accident scene to  organising a tow vehicle to tow your car safely away. Our team is available round the clock on our dedicated accident support line, just give us a call - we’ll help you.

Not at fault? You may be eligible for an accident replacement vehicle at no cost

In Australia you have the right to drive - this means that if you’re deemed to be not at fault, you are entitled to a like-for-like accident replacement vehicle at no cost (the cost is covered by the at fault driver). There are terms and conditions to the right to drive - such as being in an accident where more than one car was involved and having the at fault driver’s details available. Our team at Carbiz has years of experience and knowledge and we’ll be able to help you with your successful claim, give us a call as soon as possible!

Need help after a car accident? We’ll help you

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Minor Damage - Contact Us if You Are Not at Fault

Not all accidents are big ones - in fact, the majority of accidents are only minor with minor damage. Bumper bashings and parking lot smashes can lead to only minor damage but it’s a good idea to still get it seen to. Here’s why:

A major fault could be lurking

Even a seemingly minor accident can cause a major fault that may be invisible to the naked eye. Sometimes internal systems can be damaged - such as your engine’s warning systems, or cracks in the car’ frame can occur. Damage can even happen to your airbag systems making them useless for any future accident. It’s important to take your car into a repair shop to get a once over inspection done and make sure that your car A-OK!

Fault - it matters

Fault is determined by a number of factors - decided on by professionals - and indicates the driver who will be liable for the costs caused by your car accident. Fault is important to determine - and if you were not the driver who caused the car accident then you will be able to submit your insurance claim to recover your costs. If you believe that you were not at fault then be sure to gather the necessary information at the accident scene and exchange details with the at fault driver.

Not my fault - You have the right to drive

If you were not at fault then you have the right to drive. This means that you can put through your insurance claim for the costs associated with the accident - costs to repair your car and costs to hire an accident replacement vehicle are just two of such costs.

We’ll help you

Our team understands that you need help in this situation - from delivering your like-for-like accident replacement vehicle to a location convenient for you through to managing your not-at-fault insurance claim. We’ve simplified the process and try our best to make things easier for you - give us a call as soon as possible after your car accident, we’ll help you.

Need help after a car accident? We’ll help you - 1300 889 256
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When the Other Driver Refuses to Share Their Insurance Details

We’ve all made note of the information that we must collect after a car accident - the other driver’s name and contact details, their insurance information, any witness information and details of the accident. But what happens if the other driver simply refuses to share their insurance details with you.

And what happens if you were not at fault?

It can be frustrating, but it can happen that the at fault driver refuses to cooperate after an accident - or it may be a simple case of forgetting to get this information while on scene.

Evidence you need to collect after an accident

We’ve previously shared an extensive list of details to collect after any car accident, here’s a quick overview.

  • The other driver’s details (including their name and contact information, their car information (vehicle registration/model and make), insurance information)
  • Photos of the damage as well as the area where the accident occurred
  • Witness information and statements
  • Any additional notes about the accident and the accident scene
  • Any dashcam footage (your own footage or that of witnesses)

So what happens if you don’t get everything on this list - and what if the other driver refuses (or forgets) to give you their insurance information?

If you are not at fault, this information is critical to your successful insurance claim - our team at Carbiz needs all of this information to ensure that your claim is complete. In short, it’s a legal requirement that the other driver share their insurance details with you (and for you to share your details with them). If asking the other driver for their information doesn’t yield any results due to refusal or aggression, then you have the right to call the police for help - the other option is to make note of their vehicle as well as vehicle registration number and to call the police to report the accident. If it is an emergency, you should always call 000.

And it’s important to remember that if you need help after a car accident then you can give us a call! We’ll help you

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