What's the first thing that comes to mind when you think about car accidents? The stress involved in any car accident can take anyone off guard - and for most people, this stress lives with them for months after the car accident. If you haven’t been in a car accident where your car has been so badly damaged that you were unable to drive it, then imagine the stress of now having to organise a tow company to get your car safely to a repair shop. Now imagine this at night and as the not at fault driver! Tough luck!
The good news is that if you’re not at fault, then we’re here to help you. Read on - because some companies may be out to get you when you’re already stressed from the accident.
So you’ve discovered that your car is not in a great condition to drive - it’s safer to rather call in for a tow, but who do you call? There are so many conflicting opinions - should you call your buddy who can maybe help, or should you call your insurer? The best option, especially if the accident was not your fault, is to call our team. We specialise in helping our clients in these situations - if you’re not at fault, then you have the right to drive. The costs associated with any damage (including towing and your accident replacement loan car) are for the at fault driver’s account - so it’s best to work with Carbiz from the start.
There are stories about some car towing companies taking advantage of people after a car accident - it’s important to not let your car get towed by someone you don’t trust. Our team will find a trusted partner to tow your car.
Often, the terms and conditions are never clearly communicated - we’ve simplified our process and if you have any questions then be sure to ask our friendly team members, they’re more than happy to help!
The accident towing industry is regulated in Australia at a state level. Here are the rules and regulations for NSW:
Just give us a call on our dedicated accident support line - whenever you have an accident, we’ll help you!
Need help after a car accident? We’ll help you
There’s no doubt in the matter - car accidents can land up costing you money, and often, lots of money needs to be shelled out for repair work, hire cars and time needed to sort out the admin that goes on behind the scenes. Getting back to normal day to day life can be challenging in the weeks - and even often months - following a car accident. But if you are not at fault, then it shouldn’t be! If you’re not at fault, then all you need is the right team by your side.
And what's more - if you’re involved in an accident that was not your fault, then you shouldn’t be worried about the costs!
Not many are aware of your right to drive following an accident that was not your fault. In Australia, if the accident was caused by the other driver, then they (or their insurance company) are liable for the costs associated with the accident. These costs can, amongst other things, include the cost to repair your (now) damaged vehicle as well as cover the costs for an accident replacement vehicle that is similar to your own.
When you’re reeling from a car accident, the stress about the costs can be a major disruption to most people’s lives. The right to drive ensures that you’re able to get back on the road as quickly as possible. A like for like accident replacement car can help you to get back to life as normal, without worrying about the bill - as this will go to the party at fault!
Our team is available to help you when you need it most! We offer end to end accident management services. From the moment you call us we’ll be able to assist you with towing your vehicle to the nearest repair yard all the way to managing your insurance claim on your behalf - all you need to do is provide the full details of the driver who was at fault.
Need help after a car accident? We’ll help you
Ever wondered how to take the stress out of a car accident that wasn’t even your fault? Work with the right team! Yes you heard right - the best way to get through possibly one of the most stressful situations in your life is to work with the right team. At Carbiz, we’ll help you. Here’s how.
Our team is ready and available to help you any time of the day. It’s as easy as giving us a quick call on our dedicated accident support line. We’ll help you! Our team offers accident replacement vehicles in Brisbane, Sydney, Melbourne and Adelaide.
We’ve simplified the application process to make things easier for you. You can either apply directly online or with our team. What’s better than knowing you won’t be filling out paperwork for days! All you need to provide for your not at fault insurance claim are the full details of the driver who was at fault. Our experienced consultants are also able to assist you in determining which driver was at fault, so if you’re unsure, just give us a call - we’ll help you!
Our team is based right here in Australia! We also offer our services in Brisbane, Sydney, Melbourne and Adelaide.
It’s important to us that your needs and expectations are met. As the driver not at fault, you may be entitled to an accident replacement vehicle at no cost - and the vehicle that is covered should be similar to your own. Having a like for like accident replacement vehicle just makes sense right?
Our experienced team is ready to handle your claim on your behalf!
Need help after a car accident? We’ll help you
While no two car accidents will ever be the same, there are often similar events that happen in the run up to the point of collision. And if you’re not at fault, then you’ve probably experienced a car accident similar to one of these.
Fault in a car accident can sometimes be tricky to determine, if you’ve been in a car accident and are not at fault, then speak to an expert at Carbiz as soon as possible.
Types of car accidents that we often see
Many car accidents are caused by drivers speeding and being generally reckless. If a driver is speeding and suddenly loses control of their vehicle, they may hit other cars before coming to a stop. It’s important to remain calm in this situation and wait until the at fault driver’s car comes to a complete stop before getting out of your vehicle. If you’re not at fault, remember to call our team at Carbiz as soon as possible - we’ll be able to help you with what to do next.
Car accidents often happen when a car hits your car from behind. If another car rear ends your car and you are not at fault, then you have a claim. The at fault driver, or their insurance company, will be liable for the costs associated with the car accident.
These accidents also happen frequently where a driver decides to drive through a red light and hits another car who had right of way. So the next time you are in an intersection, take a moment to observe your surroundings - while some of these accidents are unavoidable, it may just be a time where you can brake to avoid the collision.
Any car accident can give your self confidence a real knock - especially if you’re not at fault. So once you’ve got your hands on a like for like accident replacement car, what can you do to start rebuilding your driving confidence?
How to find driving confidence after an accident
Drive a car you’re comfortable in
Driving a car that's similar to your own car will help make things easier. A car of a similar size and with similar features will up your confidence immediately and help you to adapt to driving again - be sure to ask for a like for like accident replacement vehicle.
Stop blaming yourself
Accidents happen - and if you were not at fault then it’s likely that there was nothing you could have done to prevent the accident. Blaming yourself is unnecessary and is unlikely to change the situation.
Take a friend on a drive
Having good company on your first couple of drives after your accident can help restore your confidence and faith in your abilities. A friend will be able to be there for moral support and comfort, especially if you’re feeling vulnerable.
Talk to someone
It’s important to open up to a professional if you’re feeling overwhelmed by the car accident. Don’t keep your stress and anxiety to yourself, but rather take the time to seek help when you need it. Car accidents can be very traumatic for most people, and it isn’t something you should feel the need to hide. If you’re not at fault, you might feel anger towards the other driver or even scared to drive again - what you’re feeling is normal and it’s time to speak to someone who can help you process your feelings.
Need help after a car accident? We’ll help you
1300 889 256
Have you ever wondered what you would do in the event of a car accident? And have you ever then considered how you would get around town without a car - while yours is getting repaired? There are many misconceptions about car accidents - and about accident replacement vehicles - here are just a few that are false!
This is completely wrong! Car accidents happen when you least expect it, but we will always be there to help you! Just give our team a call on our dedicated accident support line and we’ll help you. If you’re not at fault, we’ll be able to help you with your insurance claim as well as to secure a like for like accident replacement vehicle while your car is getting repaired.
While it’s often sold as the only option to see you through the time while your car is getting repaired, this may not be the case. Many don't know that if you’re not at fault in your car accident and there was more than one vehicle involved, then you may be eligible for a like for like accident replacement vehicle at no cost to you. These costs are for the at fault drivers (or their insurers) account.
Another misconception is that even if you are not at fault, the accident replacement vehicle that you will get will be from the lowest car rental category. This is also not the case! If you’re not at fault then you have the right to drive - this means that you are eligible for a like for like accident replacement car, a car that is similar to or the same as yours. So if you were driving a family sized SUV, then you can expect a similar rental.
All car accidents have one thing in common - you can’t fully plan for them! You can prepare a list of things you will do in the event of one, but car accidents often happen out of the blue - and never at a good time in your life. There is, however, one guaranteed way to make sure you’ve properly prepared for a car accident when you least expect it - that’s by saving our number in your emergency contacts and giving us a call as soon as possible.
Our dedicated accident support line is on hand 24/7 to help you through an accident, from assisting you in gathering information on scene, to arranging a tow vehicle to collect your car and take it to the nearest repair shop. Another service we offer is providing accident replacement vehicles - loan cars to see you through the time while your car is getting repaired. What’s more is that if you’re not at fault, then you may be entitled to drive off in an accident replacement vehicle at no cost to you.
So how does this all work? Not my fault
Give us a call or apply directly on our website. We’ll be happy to help you as quickly as possible - with some claim assessments happening immediately. We’ve spent time refining the process to make things as quick and easy for you as possible.
Once you’ve provided us with the accident details, the at-fault driver’s details and any supporting documentation - and we’ve assessed your claim, we will be able to provide you with your accident replacement car.
If you’re not at fault, then you have the right to drive. This means that the cost of the accident replacement vehicle is covered by the driver at fault - so it’s important that you make sure you get their information at the accident scene. Accident replacement vehicles help to get you back on the road and back to normal life - with as little inconvenience as possible.
Need help after a car accident? We’ll help you
With the number of cars on the road on the rise and more people getting distracted with their phones, radios or just general conversation, accidents are happening more and more. Even if you’re a careful and safe driver, you can still land up in one - if another driver is distracted or not looking around them, they may drive into you! In this case, the other driver could be at fault leaving you to file for a not at fault insurance claim. If you’re not at fault, you have the right to drive and the at fault driver is liable for the costs and damages associated with the car accident. Here are some ways to make sure your claim is successful.
Having the right team on your side to help you through this stressful time will make your life so much easier and calmer! Our team is experienced in not my fault accident claims, and will be able to assist you in determining fault, organising an accident replacement vehicle and towing your damaged vehicle should you need assistance at the accident scene. All you need to do is to provide all of the accident and at fault driver details to us as soon as possible.
It’s vital as the driver not at fault, that you gather enough information and evidence while you are at the accident scene. This includes taking photos of the damage to the vehicles, making note of the at fault driver’s registration, car as well as insurance and contact details.
If you’re able to, take a look around to see if anyone witnessed your car accident. If you’re not at fault, these witnesses will be able to provide additional details to the insurers about what really happened. Ask them if they’d be willing to share their contact details with you as well as their witness accounts that you can pass on for your insurance claim.
Need help after a car accident? We’ll help you