No two car accidents will be the same - but the trauma of any car accident can be very similar. In mere seconds, your life will change.
Imagine patiently waiting at a red traffic light, not letting Sydney traffic get you down, when all of a sudden - an unexpected BANG, an impact from behind. Whiplash is likely - you take a moment to assess if everyone in your car, and theirs, is ok.
And now you’re left with an accident, not at fault. What should you do?
The first thing to do after any car accident is to contact Carbiz on our accident support line - we’ll help you. Currently, our expert team operates in the greater Sydney area. We've also put together an FAQ page answering all of your questions!
If you didn’t get the chance to at the accident scene, then contact us as soon as possible!
Not my fault or Not at fault accidents happen - we will be there to help you from the moment of impact, handling of your insurance claim, organising car hire or an accident replacement vehicle for you and delivery of your car to the repair workshop.
We’ve put together a few tips to make sure your car insurance claim is successful. Our expertise in handling car accident insurance claims will help you get the best deal - not your insurer.
All evidence collected will be used in processing your car accident insurance claim. Evidence of your car accident can include photos of the vehicles involved, details of witnesses as well as any of their statements, details of vehicle ownership, driver histories. Make as many notes as possible
Work with us from the beginning - the Carbiz team can help you with managing your insurance claim, securing car hire in Sydney and getting your car to and from the repair workshop.
Not my fault or Not at fault accidents shouldn’t leave you without a car and unable to continue going about your daily life - did you know that in Sydney you have the right to drive? This means that you could be eligible for car hire or an accident replacement vehicle at no charge to yourself. Contact us to find out more!
Accidents are often over within seconds - what can feel like ages in the moment actually only lasts a couple of seconds. And the emotional toll that accidents can take on you can extend to months, even years, after the fact.
Not to mention the admin after that split second moment. Now compound all of this and you have a recipe for frustration, anguish and a fair amount of exhaustion.
Accident management services may be the ticket - a service to handle all the steps from the moment of impact, through to the handling of the insurance claims - and even organising an accident replacement vehicle for you while you are waiting for your car to be repaired.
Sounds incredible right? There are even more benefits when working directly with Carbiz after an accident
We recently helped Michaela Kim after an accident and a sub-par loan car - Our team quickly assisted in providing a smooth resolution and an accident replacement car that met their needs.
I had a not my fault accident and the given loan car from the other party's insurance company was at a lower level.Carbiz resolved this issue very smoothly and provided a similar type of loan car which I have used for 5 weeks.
I strongly recommend this company. Thank you- Michaela Kim
Carbiz - we’ll help you. Contact us as soon as you’ve been involved in an accident.
A car accident can be such an emotionally upsetting time - especially if you were not at fault! Let’s not even mention everything that you need to get sorted - from your car insurance claim process, to who pays for damages and of course, getting your car fixed at a reputable panel beater.
We’ve put together a list of things that you should look out for when looking for a panel beater. The Carbiz team has built up an extensive and reputable network to assist you from the accident scene all the way until we drop off your newly repaired vehicle - contact us first!
Let’s face it - reputation matters. It’s important to find out more about the prospective panel beaters before getting any repair work done. At Carbiz, we have an extensive network of reputable businesses - that will ensure that your car gets the best treatment! Together with a great reputation, it’s important to find out more from a prospective repairer - such as how long it will take to fix the damage or if they are familiar with your type of vehicle. Using a reputable repair workshop will also help with your insurance claim process.
A clean and professional work environment is important to achieving a professional finish to your repair work. How the equipment is laid out or how modern the equipment should also be considered.
Cheap panel beater quotes seem great at first - but have you considered that perhaps they are using non-genuine aftermarket replacement parts or poor workmanship practices? Consider the safety impacts of using parts that don’t come with a quality guarantee.
Will your repair come with any guarantees on the work that has been done? This is an important question to ask - you will also need to find out if your insurer has any preferred repair workshops or indications prior to committing.
Not at fault in an accident or not, our team at Carbiz takes pride in ensuring the entire accident management process is taken care of - from helping at the accident scene, managing your insurance claim process and getting your vehicle taken to a reputable repair workshop or panel beater.
Amazing customer service, called back when they said they would, delivered me a loan car when they said they would.
Very helpful service when you have been stranded and inconvenienced without your car when you're involved in an accident and it's not your fault. Carbiz is the place to call.
This is one of our recent reviews from a client who was stranded and inconvenienced due to a car accident. Our team at Carbiz, located in the general Sydney area, is here to assist you at one of the most stressful times.
What does your right to drive mean? Were you in an accident that was not your fault?
Not at-fault accidents can be daunting - the unexpected costs, the potential legal fights coming your way, the insurance claims process, the time needed for all the admin and to get your car to and from the panel beaters.
But did you know that if you’re not at fault in a multi-vehicle accident, you may be eligible for rental replacement vehicle costs to be covered by the at-fault party?
At Carbiz, we have built up an incredible network to help you every step of the way, from on-the-scene assistance through to your recovery claim. Carbiz specialises in accident management services and accident replacement vehicles within the Sydney area.
Customer service is our top priority - if you have an accident, all you have to do is contact our team at Carbiz as soon as possible. Our job is to help you from the accident scene to the time we drop off your newly repaired car! With constant communication through the full process, you are able to relax and get on with your normal daily life without interruption and additional stress.
Let’s face it - car accidents are stressful, time consuming and often, very emotional. From the shock of the car crash, to the admin that comes along with car insurance claims. Not to mention finding an accident replacement vehicle to suit your needs - all within your budget. And being an unexpected event, do we ever really do proper research?
Carbiz Assist has developed a streamlined and efficient process to assist you in this time of need - car accidents shouldn’t be so draining, especially if you are not at fault! Our main focus is getting you back on the Sydney road as quickly as possible, providing you with a hire car that matches your now-damaged car, sorting out your insurance claim and working with the at fault party to cover costs - we thrive in providing car accident management services and have built up a network like no other.
So what should you do in the event of a car accident if you were not at fault? Here are a few simple steps - the Carbiz Assist team is skilled in handling these on your behalf.
Not sure who is at fault? Be sure to get all the details of all the drivers and cars involved, take pictures and document everything. Contact Carbiz Assist as soon as possible, our team of experts will be able to assist you in determining who is at fault and what the next steps are.
Being a tradesman in Sydney is hard work - and your vehicle is often your lifeline. Having a van to transport your tools back and forth between jobs is vital to business success. So what would you do if you were to get into an accident that was not your fault?
Tradies (tradesman) have vehicles that work hard, have sufficient space for all of those tools and offer reliability when the going gets tough - and it’s no secret that when renting a car, you are more than likely going to get a serious downgrade. This doesn’t have to be the case - especially if you work with the best car accident management service in Sydney, Carbiz Assist!
Imagine being a tradie (tradesman) driving around in a budget hatchback! The Carbiz Assist team firmly believes in finding you a rental option that matches your car - meaning that you won’t skip a beat while you wait for those repairs to be done. Car accident replacement vehicles done properly!
Our team at Carbiz Assist, based in Sydney Australia, recently assisted Fee - this is what he had to say
Carbiz (Ben) gave me a Hyundai I-Load as courtesy car while my van is being repaired due to accident. I'm still driving it till now (until my one repaired). I'm impressed on the first hand over as it was presented so well, clean & got 'strawberry' smell (smile*) not to mention the smooth engine to drive. Clearly, it is been well looked after not just car for hire but also for the comfort of the renter. The process of renting was also very simple & quick.
So what should you do if you are in a car accident as a tradie (tradesman)?
First thing is first - Contact Carbiz Assist as soon as possible! Our team offers the following services, we are here for you -
*in 90% of cases.
What is an accident replacement vehicle - and how could you qualify for the right to drive clause?
Were you in a car accident that wasn’t your fault? Then you could qualify for your loan car expenses to be covered by the at-fault party. Accident replacement vehicles can be supplied free of charge - If you’ve been in an accident and it wasn’t your fault, there were at least two cars involved and you have the details of the at-fault party.
If you are not at fault then contact us today!
How much do you understand about car insurance? Are you maybe in the market for insurance but don’t really know where to start or what insurance policy will be best for you? Here are a few things that you should consider before signing that policy.
First things first – you need to figure out what type of insurance you need. This will depend on the type of cover you want as well as how much you want to spend per month. If you are looking for protection from damage to other people’s property but no cover on your own car then you’d be looking at third-party coverage. This is a low level of cover and other options for a higher level of cover could include comprehensive cover – this, however, has a higher monthly premium.
Not all excesses are the same – there are a number of excesses that apply to a car insurance policy. It’s therefore important to properly understand your policy and which excesses may apply to you – and in which situation.
Everything will be listed in your insurance policy document, so it’s important for you to read all of your terms and conditions and ask questions about what is and what isn’t covered.
Distractions are easy to come by when driving. Driving requires your full attention – but most people get easily distracted. Here are some of the most common things that will likely distract you!
Cell phones
While almost all of us have our cell phone on us at all times, they can be a dangerous distraction while driving. Aren’t you often tempted to quickly grab your phone and check what that last message that came through was? Better not! Cell phones distract drivers and often lead to accidents. Cell phones should rather be used in emergencies only – even hands-free devices can make you miss cues to avoid an accident.
Feeling drowsy and tired
Another leading cause of distracted driving – and a cause of accidents, drowsy drivers are as dangerous as drunk drivers. Being drowsy may just mean that you will drop off or fall asleep – possibly ending up in a crash.
Passengers and engaging conversations
Passengers are a great source of distraction. From engaging conversations to more activity – all of which can pull your focus off the road. Even a split second could land you in trouble!
Multi-tasking while in the driver’s seat
Eating food, doing your make-up or hair – or even reading a newspaper while sitting in traffic or driving may seem like a time-saver, but it takes your full focus off of the road.